April, 2002  
                          Dear Visitor, 
                    This month my theme is organisation - or the lack of it. 
                      I've got something I want to share with you, and something 
                      I want to ask you, in that order. 
                    What I'd like to share with you is my experience with the 
                      BBC. 
                    I happen to be a fan of A Question of Sport. (For the benefit 
                      of readers outside the UK, AQOS is a thirty-minute, light-hearted 
                      sports quiz which is very entertaining even if you're not 
                      deeply into sport, and it has been running, with several 
                      changes of personnel, for decades. In recent years, there 
                      have been two spin-offs, A Question of Pop and A Question 
                      of TV.) Watching it one evening, it occurred to me that 
                      the format could also be applied to a quiz about books. 
                    Book programmes on British TV are either shown at eleven 
                      o'clock at night on a minority channel or not at all. They 
                      also tend to take themselves very seriously, something which 
                      is unlikely to result in record viewing figures. The QOS 
                      format could, I thought, make books fun - and it could be 
                      shown at a reasonable hour to a substantial family audience, 
                      if it had two teams of authors whose faces were well known 
                      to the viewers. Such creatures do exist - a lot of British 
                      comedy performers write both fiction and non-fiction, and 
                      there are a number of 'celebrity' authors who turn up on 
                      various TV programmes. And, of course - if she could have 
                      been persuaded to take part - there's J K Rowling. 
                    So I wrote to the Head of Light Entertainment at the BBC, 
                      suggesting that they might think of doing this as a special 
                      for World Book Day 2002. That was in September of last year. 
                      Six weeks later, having received no reply, I wrote asking 
                      if they had had time to consider the idea. In January, I 
                      rang the BBC switchboard: 'Ah,' they said, 'there's no such 
                      thing as the Head of Light Entertainment any more. You want 
                      to write to Danielle Lux, Controller, Entertainment Commissioning.' 
                      I did think that they might have passed my letters on to 
                      Ms Lux, but since they hadn't, and being a pragmatic soul, 
                      I wrote to Danielle Lux, enclosing a copy of my original 
                      letter. On the 21st of February, having heard nothing at 
                      all, I wrote again, saying that I gathered that they didn't 
                      care for the suggestion. 
                    And I got a reply! It was from Jane Lush, Controller, Entertainment 
                      Commissioning. She didn't get around to writing it until 
                      the 13th of March, and I didn't get it until the 15th, but 
                      it was a reply. She apologised for the lack of previous 
                      replies, pointed out that Danielle Lux had left the Corporation 
                      'eight months ago' and that 'a quiz about books is not what 
                      we are looking for in Entertainment', but that I could 'try 
                      my luck' elsewhere in the BBC. I wrote back, putting her 
                      right about that. I didn't need luck, because I wasn't selling 
                      anything - just making a suggestion. I noted that books 
                      were not regarded as entertainment by the BBC. And I mentioned 
                      that since I got her letter on the day after World Book 
                      Day, the whole thing was now pointless. 
                    And then I wrote another letter, this time to Greg Dyke, 
                      the Chairman of the BBC, letting him know that their switchboard 
                      had advised me to write to Danielle Lux five months after 
                      she had left the Corporation, and that mail addressed to 
                      former BBC staff was left unanswered. I thought he might 
                      want to know about this lack of organisation, and I wrote 
                      to him on the grounds that I knew he was still there, and 
                      that the letter should reach him. But you will be amazed 
                      to hear that I have had no reply. 
                    People outside Britain might not know that any household 
                      who has a TV must, by law, buy a TV licence and renew it 
                      every year. Failure to do so results in a fine of up to 
                      £1000, and persistent failure to pay the fine results, 
                      in the end, in a prison sentence - this is serious stuff. 
                      And it's even more serious money. On the 2nd of April 2002 
                      the cost of a licence for a colour TV went up from £109 
                      to £112 (around US$160), and approximately 21 million 
                      colour TV licences are issued every year. All of that money 
                      - our money - goes to the BBC. And since they couldn't, 
                      apparently, organise their way out of a wet paper bag, I'm 
                      not convinced I trust them with it. Are you? 
                    Now, I do reply to correspondence, but that's about as 
                      organised as I get - I freely admit that. The difference 
                      between me and the BBC is that I don't demand two billion 
                      pounds a year from the British public, or employ fleets 
                      of detector vans to catch anyone reading books (whether 
                      or not I wrote them) without a licence. But my own personal 
                      lack of organisation is why I have to ask you something. 
                    You see, I don't have details of my characters on index 
                      cards (real or virtual), with neatly typed résumés 
                      showing physical characteristics, dates of birth, likes 
                      and dislikes, etc., like real series authors do - I have 
                      zip. Nada. Nothing. Organisation is very, very low on my 
                      list of attributes. But it's not as low as my real Achilles' 
                      heel, the one which makes this lack of organisation even 
                      more crucial than it might be. As you may know - particularly 
                      if the odd slip has eluded the copy editor and found its 
                      way into the published book, I have a dreadful memory for 
                      names - it really is so bad that there must be a name for 
                      my condition, but if there is, I have, naturally, forgotten 
                      it. 
                    And I'm hoping that if you read my books you might be able 
                      to help me. The question is this: Have I ever given Judy's 
                      mother a first name? I always just think of her as Judy's 
                      mum, and I don't remember bestowing a name on her other 
                      than Mrs Russell, but it's perfectly possible that I have. 
                      So - if somewhere out there I have a reader with a retentive 
                      memory who can tell me categorically that I have not given 
                      her a name, or can tell me what name I did give her, I will 
                      be eternally grateful. 
                    This month's competition is as easy as ABC (or, more accurately, 
                      as easy as 123), so why not have a go? If you'd rather see 
                      some other sort of competition, let me know; I aim to please. 
                      But the prize could be worth having; I checked up on my 
                      books on a specialist site the other day, and one of them 
                      - I honestly can't remember which - was going for $109. 
                      And it wasn't signed, which the prize books will be. I am 
                      currently in the middle of having an extension built, largely 
                      because of all the books I have to accommodate, and I really, 
                      really, want to give away all of the ones with my own name 
                      on the spine, so please help me out! 
                    See you next month. 
                    Love, 
                      Jill 
                       
                     
                    
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